Privacy Policy

Effective Date: January 2025

INH Manufacturing values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our services, or make a purchase from us.

1. Information We Collect

We collect personal information that you provide directly, such as:

  • Contact Information: Full name, phone number, email address, business address.

  • Account Information: If you create an account with us, we collect login details.

  • Order Information: Billing address, shipping address, payment details.

Additionally, we collect data automatically:

  • Technical Information: IP address, browser type, device information, and usage data.

  • Cookies: To enhance your browsing experience and gather analytical data.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfill and manage purchases, deliveries, and returns.

  • Customer Support: To respond to inquiries and provide assistance.

  • Marketing Communications: To send promotional materials (only with consent).

  • Website Improvement: To analyze website performance and user experience.

  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, delivery services, and marketing platforms.

  • Legal Obligations: If required by law or in response to valid legal processes.

4. Data Retention

We retain your personal information only as long as necessary for the purposes outlined above or as required by law. Once data is no longer needed, it will be securely deleted.

5. Security

We take reasonable precautions to protect your personal data from unauthorized access, use, or disclosure. However, no online platform is completely secure. Please take necessary precautions when sharing your data.

6. Your Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your data under certain circumstances.

  • Objection: Object to certain uses of your data, such as direct marketing.

  • Data Portability: Request transfer of your data to another service provider.

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

Our website uses cookies to improve user experience and gather analytical data. You can manage or disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

INH Manufacturing

Inhoek, R59 Bothaville 9660
Phone: 073 227 1712
Email: info@inhmanufacturing.co.za

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